The second point that needs to be made is that hiring an independent IT specialist can often provide excellent value for money to starter businesses, as they will not be paying out for in-house technical support instead. Indeed, the cost savings that can be made are one of the main reasons that any business hires an IT consulting company instead of employing an in-house specialist.
Furthermore, many IT consultants will tailor their services and packages to suit the businesses that they are working with. If they are working with a large business with a very large requirement of support, this can be done for a higher price rather than a smaller budget. For small and new businesses, packages of services can be tailored accordingly.